Assistant Relationship Manager (ARM) (1-Year Contract)

About the Company

We are a leading financial institution committed to providing exceptional banking services and fostering strong relationships with our clients. Our mission is to deliver innovative solutions while maintaining a culture of integrity, teamwork, and excellence.

About the Role

The Assistant Relationship Manager (ARM) will support Relationship Managers (RMs) in managing corporate client portfolios, ensuring high-quality client service, and facilitating banking transactions.

Responsibilities

Relationship & Client Support

• Assist Relationship Managers (RMs) in managing assigned corporate client portfolios and maintaining strong client relationships.
• Assist with client onboarding, account opening, and day-to-day client servicing.
• Coordinate with internal teams to ensure timely delivery of banking products and services.
• Prepare client-related materials such as quotations, service requests, and account documentation.

Transaction & Product Support

• Assist RMs in handling banking transactions including Loans, Deposits, FX, Cash Management Services (CMS), and other products.
• Support transaction processing through documentation, system input, filing, and follow-ups with Operations and relevant teams.
• Monitor transaction progress to ensure smooth and timely execution in line with internal procedures.

KYC, Compliance & Risk Support

• Support KYC onboarding and periodic review processes in compliance with regulatory and internal requirements.
• Collect, review, and submit required customer documents; assist with alerts closure and compliance follow-ups.
• Perform basic system checks and due diligence activities as assigned.

Coordination, Reporting & Administration

• Act as a liaison between RMs and internal stakeholders (Operations, Credit, Compliance, etc.).
• Maintain accurate and up-to-date client records and documentation in internal systems.
• Assist in preparing reports, memos, and documentation; support audits and internal reviews when required.
• Other assignments as requested to assist RMs and teams.

Qualifications

• Bachelor’s degree or above in Business, Finance, Economics, or related fields
• 1–3 years of experience in corporate banking, RM support, or operations (Fresh graduates with strong aptitude may be considered)
• Experience supporting client-facing teams is an advantage
• Fluent in English; Japanese language is an advantage

Skills

• Strong attention to detail and documentation accuracy
• Proactive, willing to learn, and good time management
• Basic understanding of corporate banking products and processes
• Knowledge of KYC, AML, and compliance requirements
• Good communication and coordination skills
• Proficient in MS Office and banking systems

Additional Information

We are an equal opportunity employer and are committed to creating a diverse and inclusive workplace. We encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by law.