Process Consultant (O2C/Order to Cash)

About the Role

Join Accenture Thailand to help organizations transform their Order-to-Cash (O2C) capabilities and unlock measurable enterprise value. You will advise senior stakeholders, shape future-state processes and operating models, and support technology-enabled transformation that improves customer experience, working capital, control, and operational performance.

Key Responsibilities

• Advise clients on O2C transformation strategy, process excellence, and operating model design.
• Assess current-state processes and identify opportunities to improve cash flow, customer experience, efficiency, and controls.
• Facilitate stakeholder interviews and workshops to define business needs, priorities, and target outcomes.
• Design future-state processes across order management, billing, credit, collections, disputes, and cash application.
• Develop strategic recommendations, business cases, transformation roadmaps, and value realization plans.
• Collaborate with business, finance, operations, and technology teams to support implementation and adoption.
• Prepare clear executive presentations and contribute to project governance, change, and performance tracking.

Required Qualifications

• Bachelor's degree in Finance, Accounting, Business, Industrial Engineering, Information Systems, Supply Chain, or a related field.
• Experience in O2C transformation or process improvement, shared services, Global Business Services, or process consulting.
• Experience in process assessment, future-state design, business analysis, and stakeholder management.
• Ability to translate complex business challenges into practical transformation recommendations.
• Strong analytical, problem-solving, presentation, and communication skills.
• Ability to work effectively with cross-functional and multicultural teams.

Preferred Qualifications

• Management consulting and large-scale business transformation experience.
• Knowledge of SAP S/4HANA, Oracle ERP, Microsoft Dynamics 365, or comparable enterprise platforms.
• Exposure to intelligent automation, analytics, Lean Six Sigma, or digital finance solutions.

About the Company / Team

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.