SMB - Account Manager

About the Company

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a footprint in over 70 countries and a team of 13,000+ professionals. The company empowers organizations to unlock the full potential of technology and supports continuous learning and development for employees.

Responsibilities

• Manage and grow relationships with SMB clients, aligning Microsoft solutions to their business needs and driving adoption.
• Identify and develop new business opportunities within the SMB segment through proactive outreach and lead generation.
• Execute outbound prospecting including cold calling, networking, and social selling to build a qualified sales pipeline.
• Analyze customer needs and pain points to position tailored solutions that demonstrate business impact and ROI.
• Present and sell SoftwareOne offerings using a value-based approach.
• Manage the end-to-end sales cycle from initial engagement through negotiation, contract closure, and deal finalization.
• Collaborate with internal teams to develop customized proposals, maintain accurate CRM records, and ensure smooth client handover to account management.

Qualifications

• Experience in B2B sales with a strong track record in IT, cloud, or software solution selling.
• Proven ability to manage complex sales cycles and close high-value deals within the SMB or mid-market segment.
• Advanced knowledge of solution selling methodologies and value-based sales strategies.
• Demonstrated ability to build and maintain relationships with senior stakeholders and decision-makers.
• Strong commercial acumen with experience negotiating contracts and pricing structures.
• Proficiency in CRM tools and data-driven pipeline management, with a focus on forecasting accuracy and sales performance optimization.

Additional Information

• Work arrangement: onsite
• Employment type: Full-time