Assistant Executive Housekeeper

Job Purpose

The Assistant Executive Housekeeper supports the Executive Housekeeper in overseeing the daily operations of the Housekeeping Department, ensuring that guest rooms, villas, public areas, and back-of-house areas are maintained to the highest standards of cleanliness, presentation, and service.

Key Responsibilities

• Assist the Executive Housekeeper in managing and supervising daily housekeeping operations.
• Ensure guest rooms, villas, public areas, and back-of-house areas meet established cleanliness and quality standards.
• Conduct regular inspections and follow up on any deficiencies or maintenance issues.
• Supervise, coach, and support housekeeping team members to ensure consistent service delivery.
• Assist with manpower planning, duty rosters, attendance, and daily work assignments.
• Monitor productivity, cleaning standards, guest requests, and operational priorities.
• Coordinate closely with Front Office, Engineering, Laundry, and other departments to ensure smooth operations.
• Handle guest requests, feedback, and complaints promptly and professionally.
• Assist in managing housekeeping supplies, linen, amenities, equipment, and inventory levels.
• Support cost control initiatives and ensure efficient use of departmental resources.
• Ensure compliance with hotel policies, health and safety requirements, hygiene standards, and brand standards.
• Support training, performance management, and development of housekeeping team members.
• Take charge of the Housekeeping Department in the absence of the Executive Housekeeper.
• Perform other duties as assigned by the Executive Housekeeper or hotel management.

Qualifications & Experience

• Previous experience in Housekeeping within a hotel or resort environment.
• Minimum 2–3 years of experience in a supervisory or management-level Housekeeping position, preferably within a luxury hotel or resort.
• Strong leadership, organizational, and team-management skills.
• Excellent attention to detail and commitment to high cleanliness and service standards.
• Good communication and interpersonal skills.
• Ability to work effectively in a fast-paced hospitality environment.
• Good command of English; additional languages are an advantage.
• Knowledge of hotel operations, housekeeping systems, inventory control, and health and safety standards.