Receptionist (Rayong, Thailand)

About the Role

We are looking for a receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.

Responsibilities

• Facilitate the processing of Data Centre-related invoices, ensuring accuracy and timely payments, and maintain meticulous records of financial transactions related to bills and payments.
• Collaborate closely with finance teams to reconcile accounts and promptly address discrepancies.
• Perform various administrative duties under general direction from the Facilities Operations team while maintaining confidentiality of privileged information.
• Perform clerical duties to ensure smooth site operation and accurate record keeping, including organizing and maintaining accurate electronic and paper files and disseminating correspondence to proper departments.
• Review and maintain records, schedules, and daily attendance of custodians and maintenance staff.
• Generate reports as required.
• Greet and receive visitors, creating a welcoming atmosphere and a positive, professional first impression.
• Manage incoming calls and inquiries, directing them to appropriate contacts.
• Handle office mail, packages, and deliveries with precision and timeliness.
• Assist with facilitating daily work orders/job assignments through work order software to ensure timely completion and report issues with the system to the Director of Facilities Management.
• Prepare requisitions for supplies and materials needed to complete work orders in coordination with Facilities staff.
• Maintain a well-organized site supplies inventory and reorder items as necessary; liaise with vendors to procure office equipment, furniture, and supplies with cost-effectiveness and quality in mind.
• Serve as the point of contact for local staff travel bookings and arrangements.
• Coordinate guest visits, including travel and accommodation for overseas visitors, scheduling meetings, and preparing logistics including security arrangements with the building.
• Provide support in organizing formal office events such as training sessions, workshops, and seminars, internal or external to the office.

Qualifications

• Proven work experience as a Receptionist, Front Office Representative or similar role.
• Good written and communication skills in English and Thai to liaise with overseas counterparts.
• Proficiency in Microsoft Office Suite; strong working ability in Excel, Word, Outlook and PowerPoint.
• Hands-on experience with office equipment (e.g. printers).
• Professional attitude and appearance and commitment to delivering excellent customer service.
• Calm manner and ability to work under pressure; self-motivated and able to work on own initiative; punctual and reliable; good attention to detail.
• Diploma in Business & Management Studies or Business Studies, or Bachelor in Business Administration or other fields.