Sales Representative (Samui)

About the Company

Diversey - a Solenis Company is a global provider of cleaning and hygiene technologies, including floor care machines, cleaning tools, utensils and chemicals across healthcare, food & beverage, hospitality and more. Now part of Solenis, the company focuses on sustainable, science-driven products and has been recognized as a 2025 Best Managed Company for the five-year running.

Responsibilities

• Service and manage existing accounts, obtain orders and establish new business opportunities by planning and organizing daily sales activities across assigned territories and customer segments.
• Drive sales growth by identifying opportunities within existing and potential customers through product and application recommendations while focusing on sales target achievement.
• Adjust sales presentations and strategies based on customer needs, business types and market opportunities.
• Submit orders and maintain accurate sales and customer records using price lists, product literature and territory sales data.
• Keep management informed through regular activity and performance reports, including daily call reports, work plans and territory analyses.
• Monitor market trends and competitor activities (pricing, products, delivery schedules, merchandising) and recommend improvements to products, services and policies.
• Resolve customer complaints and service-related issues by investigating problems, developing solutions and coordinating recommendations with management.
• Liaise closely with Technicians and Corporate Account Managers to ensure effective service and account management support.
• Maintain professional and technical knowledge by attending workshops, reviewing publications and participating in industry activities.
• Contribute to overall team success by supporting related tasks and initiatives as needed.

Qualifications

• 3–5 years of experience in sales or customer service, preferably within hotels, hospitality operations or related sectors such as retail, FMCG or hygiene/cleaning solutions.
• Strong customer-service mindset with excellent communication and interpersonal skills.
• Basic technical understanding of cleaning and hygiene products; knowledge of food safety is a plus.
• Ability to work independently, prioritize tasks and solve problems in the field.
• Confident in delivering product demos and on-site training.
• Proficient in Microsoft Excel, Word and PowerPoint.
• Good English communication skills (written and spoken).
• Willingness to travel frequently within Samui and nearby areas.
• High integrity and a strong sense of responsibility toward customer success.

Benefits

• Competitive salary and bonuses.
• Competitive health and wellness benefit plan.
• Continuous professional development with opportunities for growth.
• Hybrid work arrangement.

Additional Information

This role is based in Samui. Diversey encourages applicants whose experience may differ from the listed requirements to apply if they can bring value to the role.