Chief Steward

About the Company

Mövenpick Hotel Sukhumvit 15 Bangkok is a serene retreat in the Central Business District, just 40 minutes from DMK or BKK Airport. Surrounded by lush gardens and waterfalls, our stylish rooms offer tranquility while keeping you close to BTS Asok, MRT Sukhumvit, shopping, and entertainment. This hotel is Green Globe certified, demonstrating our commitment to sustainable tourism, environmental responsibility, and community engagement.

About the Role

The Chief Steward is responsible for overseeing and managing all stewarding operations to ensure a hygienic, safe, and efficient kitchen environment. This critical role encompasses the maintenance and sanitization of all kitchen areas, proper handling and care of equipment, utensils, and tableware, and strict adherence to hygiene and food safety standards. The position requires close collaboration with the Culinary and Food & Beverage teams to support seamless daily operations and uphold the highest cleanliness and hygiene standards across all outlets.

Key Responsibilities

• Implement and enforce rigorous cleanliness and sanitation protocols throughout all kitchen areas and food service outlets
• Oversee the proper handling, cleaning, and storage of all kitchen equipment, utensils, and tableware to ensure optimal functionality and longevity
• Ensure strict compliance with all relevant health, safety, and food hygiene regulations, including regular staff training and certification
• Develop and maintain comprehensive inventory management systems for cleaning supplies and equipment
• Collaborate closely with Culinary and Food & Beverage management to anticipate and meet operational needs during peak periods and special events
• Conduct regular inspections of all stewarding areas to maintain the highest standards of cleanliness and organization
• Implement effective waste management and recycling programs to promote environmental sustainability
• Manage and develop the stewarding team, including hiring, training, scheduling, and performance evaluations
• Prepare and maintain accurate documentation, including cleaning logs, maintenance records, and incident reports
• Continuously assess and improve stewarding processes to enhance efficiency and effectiveness
• Serve as a key liaison with health inspectors and other regulatory bodies during audits and inspections
• Manage the stewarding department budget, including cost control measures and resource allocation

Qualifications

Knowledge and Experience

• Diploma or certification in Hospitality, Food Safety, or Environmental Services preferred
• Minimum 3–5 years' experience as Chief Steward or Assistant Chief Steward in a luxury hotel or high-volume environment
• Experience in inventory management, logistics, and cross-outlet support for large-scale operations

Competencies

• Strong leadership and team development abilities
• Exceptional organizational skills and eye for operational detail
• Ability to drive quality, consistency, and efficiency under pressure
• Proactive, solution-oriented mindset with a focus on guest and team satisfaction
• High personal and professional grooming standards
• Computer literacy
• Reading/Writing/Speaking English skills

Benefits

• Employee benefit card offering discounted rates at Accor hotels worldwide
• Develop your talent through Accor's learning programs
• Opportunity to grow within your property and across the world
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities