Sales Freight Forwarder

About the Company

We are a leading provider of import and export freight forwarding services, dedicated to delivering exceptional logistics solutions to our clients. Our mission is to streamline supply chain processes while fostering a culture of innovation, integrity, and customer-centricity.

About the Role

The role involves identifying and acquiring new clients, preparing quotations, and maintaining strong relationships with existing clients to enhance service volume.

Responsibilities

• Business Development: Identify and acquire new clients through cold calling and visiting to present import and export freight forwarding services.
• Quotation & Negotiation: Prepare quotations, coordinate with the Product team or Overseas Agents to obtain competitive ocean/air freight rates, and negotiate terms and conditions with customers.
• Customer Relationship Management (CRM): Maintain and build strong relationships with existing clients to increase service volume (up-selling and cross-selling).
• Market Analysis: Monitor market trends, freight rates, and competitors' movements to adjust and optimize sales strategies.
• Coordination: Collaborate with Operation and Customer Service (CS) teams to ensure smooth service delivery that meets customer requirements.
• Reporting: Prepare and submit weekly/monthly sales reports and customer visitation plans.

Qualifications

• Education: Bachelor’s degree in Business Administration, Logistics Management, International Business, or a related field.
• Experience: 1-3 years of sales experience in the Freight Forwarding or Logistics industry. (Having an existing client base will be highly advantageous).
• Language Skills: Able to communicate in English (for email correspondence and basic negotiation).

Skills

• Technical Skills: Solid understanding of Incoterms, customs tariffs, and import-export procedures.
• Negotiation Skills: Strong negotiation skills with a professional and trustworthy personality.
• Others: Must possess a personal vehicle and a valid driver’s license, with the ability to travel to meet clients in various locations.

Preferred Skills

• Experience in the logistics industry.
• Established client relationships.

Benefits

• Competitive salary based on experience and qualifications.

Additional Information

We are committed to creating a diverse and inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences.