Account Manager

About the Role

We Are Social is a global socially-led creative agency. Our Account Management teams act as the primary owners and strategic relationship leads for a client portfolio. As an Account Manager you drive client value and growth by overseeing delivery across Consultancy, Strategy, and Engagement, building trust-based client relationships, and ensuring overall satisfaction and account retention.

Responsibilities

• End-to-end management, coordination and execution of projects, including project planning and execution
• Provide strategic inputs on business development initiatives and identify growth opportunities aligned with the agency's vision
• Build and nurture strong working relationships with internal and external stakeholders and manage external/internal communications
• Manage project workflow, scope, resources and guide supporting junior team members
• Administrative process management and financial tracking for accounts
• Marketing & PR related activities and industry/agency business understanding
• New business lead generation and conversion
• Cross-functional teamwork and ensuring excellence in delivery

Qualifications

• Experience working in an agency and owning/managing senior client relationships
• Ability to perform under stress to meet deadlines while maintaining high standards
• Comfort switching between creative and analytical aspects of marketing and demonstrating analytical rationale
• Deep understanding of the social media universe
• Excellent verbal and written communication skills
• Ability to work individually on a project or in a team environment and manage multiple projects simultaneously
• Outstanding organisational skills, attention to detail and ability to communicate results to management
• Fluent in Thai and English
• HUSTLER Spirit

Benefits

• Work with leading industry professionals
• Opportunity to work with global brands
• Opportunities for abroad field trips to advance your career
• Extra performance bonus
• Group health insurance