Chiang mai | Customer Service Representative

About the Role

Refer your friends and get hired together!

🚀 URGENT HIRING | IMMEDIATE JOINERS PREFERRED

💰 Salary: THB 12,000 + KPI Incentives
🎯 Freshers Welcome | No Experience Required
📍 Location: Chiang Mai (On-site)

Responsibilities

• Be the Hero: Resolve customer inquiries with accuracy and a friendly touch.
• Multichannel Support: Manage interactions via phone, email, live chat, and social platforms.
• Problem Solve: Troubleshoot issues and provide detailed product information.
• Drive Excellence: Maintain high satisfaction scores and meet service level targets.
• Collaborate: Work with internal teams to constantly improve the customer journey.

Qualifications

• Language: fluency in Thai; basic to good English (written & verbal).
• Experience: 6+ months in customer service or call centers (though Freshers are welcome!).
• Tech Savvy: Familiarity with CRM tools, email, and fast typing skills.
• Mindset: A problem-solver who can multitask in a fast-paced environment.
• Flexibility: Willingness to work shifts as required.

Benefits

• Opportunity to work in a dynamic, tech-forward environment.
• Professional growth and training in CRM and customer experience management.
• A supportive team culture in the heart of Chiang Mai.