Data Center Facility Manager-Thailand

About the Role

Responsible for daily operation, inspections, preventive maintenance, and emergency response for electrical systems (high/low voltage power distribution, UPS, diesel generators, etc.) or HVAC systems (chillers, precision air conditioners, BA control systems, etc.). Ensure 99.99%+ system availability and strictly meet SLA requirements. Lead development and implementation of SOPs, maintenance plans, and emergency response plans. This position requires working onsite on business days. Fluency in English is required; proficiency in Mandarin Chinese and/or the local language is highly preferred.

Responsibilities

• Daily operation & maintenance: perform inspections, preventive maintenance, and emergency response for electrical and/or HVAC systems.
• Ensure 99.99%+ system availability and strict adherence to SLA requirements.
• Lead the development and implementation of SOPs, maintenance plans, and emergency response plans.
• Safety & compliance: adhere to safety production regulations, proactively identify risks (safety, fire protection, energy efficiency), drive closure of hazards, and ensure compliance with local regulations and corporate standards.
• Optimization & improvement: optimize system control strategies based on operational data to improve energy efficiency metrics such as PUE; participate in cost structure and human efficiency analysis to promote refined and intelligent operations.
• Technical support: participate in design review, equipment selection, and acceptance testing for new construction/renovation projects; provide professional recommendations and infrastructure support for business deployment and stable operation.
• Team management: build team capability, mentor new members, and liaise with suppliers, service providers, and regulatory bodies to ensure O&M quality and service fulfillment. Lead a hybrid team of internal staff and external vendors.

Qualifications

• Minimum 5 years of experience in O&M or related projects for electrical/HVAC systems in large-scale data centers or industrial facilities.
• Proficient in the principles, operational logic, and common troubleshooting of electrical power distribution systems or HVAC systems.
• Demonstrated experience with equipment lifecycle management and ability to develop and drive execution of O&M system processes.
• Strong risk identification and problem-solving skills, balancing safety and efficiency.
• Familiarity with digital O&M tools such as BMS/EMS, CMMS, or DCIM is a plus.
• Possess a strong sense of responsibility with excellent communication, coordination, and cross-functional collaboration skills.
• Experience overseeing performance of outsourced O&M partners and driving operational excellence.
• Work onsite on business days.
• Fluency in English required; proficiency in Mandarin Chinese and/or the local language highly preferred.