Banquet Manager

Company Description

Discover the energy of Bangkok, then retreat to a stay that feels calm, refined, and deeply connected to the local neighbourhood. At Mercure Bangkok Siam Ratchathewi, elegant rooms, crafted dining experiences, and warm hospitality come together in the heart of the city.

Job Description

• Take charge of banquet event operation
• Ensure setup is in accordance to guests’ requirement based on Banquet Event Order or Change Log
• Communicate regularly to all team members regarding guest feedbacks, satisfaction and dissatisfaction received
• Ensure that team members with direct guest contact possess good product knowledge
• Enforce and uphold high standards in hygiene and keep track of banquet service equipment to ensure par level for smooth operations
• Check and ensure that all operating supplies are well stocked and sufficient to run operation
• Plan the manning allocation/work assignment per Banquet event
• Implement appropriate and effective measures to keep costs and expenses within budget

Qualifications

• Minimum 2 years of relevant experience in a similar capacity
• Good reading, writing and oral proficiency in English language