Sales Development Representative

About Us

Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality!

About the Role

We are seeking a highly motivated, bilingual Sales Development Representative (SDR) to drive new customer acquisition across Thailand. This role suits an experienced seller who wants to grow toward a full-cycle role. You'll work alongside the Country Director and SDR Leader, owning top-of-funnel prospecting while building broader sales skills. A successful candidate is a confident communicator in both Thai and English, thinks on their feet, and immediately applies coaching. If this sounds like the right next step in your sales career, we'd love to hear from you.

Responsibilities

• Conduct persistent outreach to targeted prospects (dials/email)
• Communicate our value proposition to decision makers and qualify them for potential sales opportunities
• Deliver against a quota for qualified leads
• Leverage prospecting tools to research companies and identify key decision makers
• Collaborate closely with our Account Executives to help them close accounts and accelerate pipeline growth
• Contribute towards optimizing our approach towards sales development to drive ongoing improvement
• Leverage Salesforce for lead and pipeline management, and sales forecasting
• Participate in knowledge sharing, training updates and process optimization

Qualifications

• 2+ years of B2B sales experience, ideally including time as an SDR/BDR
• Prior experience in hospitality or software (preferred but not required)
• Full professional fluency in both Thai and English (required)
• Interest in growing toward a closing role, with the coachability to develop those skills
• Ability to adapt easily to new situations and eager to learn/contribute
• Experience qualifying leads (preferred)
• Excellent verbal and written communication skills
• Resilience and emotional strength - high-volume outreach involves persistence through rejection
• Determined to exceed goals on a weekly basis and have self-accountability
• Assertive, persistent, persuasive, and a good listener
• Smart and confident to build successful client relationships and overcome objections/ rejections over the phone

Benefits

We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:

• Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
• Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
• Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
• Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
• Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.