Lazada Ecommerce Operations-Thailand-FMCG-Beauty 2

About the Role

Manage and develop a portfolio of key accounts/brands in the Beauty category, ensuring growth and high customer satisfaction. Develop and implement account strategies to achieve sales targets, order and buyer growth of sellers in portfolio, including identifying growth opportunities and devising key actionable plans for sellers.

Responsibilities

• Execute tailored strategies, including barter programs and seller-specific investment initiatives, to maximize growth opportunities and enhance seller success.
• Assortment planning & merchandising; optimize stock and negotiate pricing to drive sales growth.
• Negotiate contracts, pricing, and terms to secure business and maintain competitive positioning.
• Collaborate cross-functionally with internal teams to identify market trends, optimize platform features, and deliver value to Key Brands and Buyers.
• Perform in-depth analysis to drive improvements in commercial excellence and lead key projects to deliver impactful results.
• Monitor account performance, address issues promptly, and provide regular reports to stakeholders.
• Act as a trusted advisor and advocate for Key Brands and SMEs, understanding their business needs and championing their success.

Qualifications

• Bachelor's degree in Business, Marketing, or a related field (Master's is a plus).
• Minimum 1 year of experience in key account management or retail, preferably in e-commerce or Beauty industry.
• Excellent interpersonal and negotiation skills, with the ability to build strong relationships.
• Strong analytical skills to interpret data and make strategic decisions.
• Fluent in Thai and English, with excellent written and verbal communication skills.
• Highly driven and motivated to drive impact and change; positive attitude and desire to learn and grow; strong ownership and adaptable to a fast-paced environment.