Quality Management System Manager

About the Company

Here at Fisher & Paykel Appliances, we design with people in mind and the lives lived around our products. We aim to create moments of delight together in the heart of the home, sustainably enhancing the quality of people's lives, now and for future generations. We are driven by our values of being trusted, sustainably minded, innovative, generous, and curious.

About the Role

The QMS Manager will establish, lead, and manage systems, controls, and workforce to ensure the effective implementation and maintenance of the Quality Management System (QMS) across the factory. This role ensures compliance with ISO 9001 and other customer/regulatory certifications, drives continuous improvement initiatives, and promotes a strong quality culture.

Responsibilities

• Establish, lead and manage QMS systems, processes and controls across the factory to ensure effective implementation and maintenance of the QMS.
• Maintain compliance with ISO 9001 and other customer/regulatory certifications and support customer audits on-site and remotely.
• Set targets for QMS KPIs and drive Quality Management System processes to deliver site and business goals.
• Lead audits, training programs and improvement projects; promote a strong quality culture throughout the organisation.
• Monitor ESD equipment and related processes to ensure operational integrity.
• Lead, coach and develop a high-performing quality team responsible for QMS implementation and maintenance.

Qualifications

• 5–8 years of experience in QMS or quality-related managerial roles.
• In-depth knowledge of ISO 9001 and other relevant QMS standards.
• Proficiency in quality tools such as FMEA, Control Plans, SPC, CAPA, MSA.
• Experience with QMS software systems and Microsoft Office Suite.
• Strong leadership, communication, and analytical problem-solving capabilities.
• Experience in white goods or home appliances manufacturing is preferred.

Benefits

• Opportunities for technical growth and leadership within a global organisation.
• Work/life balance, competitive remuneration and a superannuation scheme.

Additional Information

We are interviewing now, so please apply today. Fisher & Paykel is an Equal Opportunity Employer.