Dynamics 365 Presales Consultant

About the Role

Dynamics 365 ERP Presales Consultant is a client-facing role responsible for qualifying opportunities, shaping ERP solutions, conducting demos, and supporting proposals for Microsoft Dynamics 365 in Thailand. The role requires functional ERP expertise, presentation skills, business process understanding, and local market awareness, with focus on Finance & Supply Chain capabilities.

Responsibilities

• Opportunity qualification and customer discovery workshops to understand current processes, pain points, business goals, and compliance/reporting requirements.
• Analyze fit between client requirements and Microsoft Dynamics 365 standard capabilities, ISV/localization solutions, and customization needs.
• Design high-level ERP solutions and map requirements to Dynamics 365 modules (Finance, Supply Chain Management, Procurement, Production/Manufacturing, Costing).
• Recommend architecture including standard functions, localization packages, third-party integrations, reporting/analytics approach; identify gaps, assumptions, dependencies, and risks.
• Prepare and deliver standard and tailored product demonstrations configured for Thai industry scenarios (esp. Manufacturing) and present business value.
• Support development of solution proposals, scope documents, presales presentations, RFP/RFI responses, effort assumptions, and fit-gap summaries; ensure alignment with delivery capability.
• Collaborate closely with account managers, functional consultants, solution architects, and project managers to support effort estimation, costing, and structured handover to implementation teams.
• Understand and communicate Thailand-localization requirements (VAT/tax invoice processes, withholding tax, e-tax/e-invoice integration, BOI implications, local reporting, Thai language documents) and identify where localization or custom development is required.
• Maintain reusable demo scripts, solution accelerators, and proposal assets; keep current on Dynamics 365 product updates, industry trends, competitor positioning (SAP, Oracle, local ERPs), and Thailand compliance trends; support sales enablement and training.

Qualifications

• Bachelor’s degree in Business Administration, Finance/Accounting, Supply Chain/Operations; MBA is a plus.
• Typically 5–10 years in ERP consulting, enterprise solution consulting, or presales; at least 3+ years hands-on with Microsoft Dynamics 365 ERP.
• Experience in customer-facing workshops, demos, and proposal support.

Skills / Technical Skills

• Strong knowledge or certification in Dynamics 365 Finance and/or Dynamics 365 Supply Chain Management; ability to configure and demonstrate ERP scenarios.
• Awareness of Power Platform and reporting tools; Power BI is a plus.
• Understanding of integration concepts, master data and process flows, and Microsoft ecosystem positioning.

Soft Skills / Competencies

• Strong presentation and storytelling, workshop facilitation, and ability to translate technical capability into business value.
• Commercial awareness, analytical and problem-solving skills, confidence presenting to C-suite, and ability to balance customer expectations with realistic solution scope.

Language Requirements

• Thai: fluent / native preferred.
• English: business fluent (spoken and written); ability to present and write professional proposals in English is highly desirable.
• Japanese capability is a plus.

Key Performance Indicators

• Presales support effectiveness: number of qualified opportunities supported.
• Win rate contribution: percentage of opportunities won.