Design Engineering Support 1 1

General Overview

Functional Area: Engineering (ENG)
Career Stream: Operations Engineering (OPE)
Role: Technical Support 2 (TS2)
Job Title: Electrical Design Technical Support 1

Summary

Knowledge/Skills/Competencies

Required Knowledge

• Schematic Literacy: Ability to read complex electrical schematics and map them to physical PCB layouts.
• Component Recognition: Deep knowledge of electronic components (resistors, capacitors, ICs, MOSFETs) and their packages (0201, BGA, QFN).
• ESD Protocols: Strict understanding of Electrostatic Discharge (ESD) safety to prevent damaging sensitive prototypes.
• Basic Circuit Theory: Understanding of Ohm’s Law and signal integrity to identify why a circuit might not be performing as expected.

Technical Skills:

• Micro-Soldering: Expertise in soldering under a microscope, specifically for tiny SMT components and fine-pitch ICs.
• Measurement Tools: Proficiency with Digital Multimeters (DMM), Oscilloscopes, Spectrum Analyzers, and DC Power Supplies.
• Firmware Flashing: Ability to use debug probes (J-Link, ST-Link) to flash initial bootloaders or firmware onto the hardware.
• Troubleshooting: The "detective" skill—using a logical process to find out why a board isn't turning on or communicating.

Soft Skills:

• Attention to Detail: Prototypes are expensive; one wrong connection can destroy a board.
• Communication: The ability to explain a technical failure to a Design Engineer clearly.

Detailed Description

To provide hands-on technical support during the transition from design to physical prototype, ensuring that hardware is assembled, powered on safely, and validated against design specifications.

• Initial Power-On: Execute "smoke tests" and initial power-up sequences to ensure the board doesn't short-circuit.
• Hardware Validation: Use lab equipment to verify voltage rails, clock signals, and communication protocols (I2C, SPI, UART).
• Documentation: Maintain detailed logs of hardware bugs, "blue wire" fixes (manual jumps), and assembly issues to feed back to the design engineers
• Test Fixture Setup: Build or assemble basic test jigs and cables needed for functional testing.

Typical Experience

1- 3 years of experiences in technical support with electrical or electronics manufacturer

Typical Education

Diploma or Bachelor's degree in Electrical, Electronics Engineer or related field

COMPANY OVERVIEW:

Celestica, Inc. (NYSE: CLS; TSX: CLS) is a technology leader dedicated to driving customer success and market advancements. With deep expertise in design, engineering, manufacturing, supply chain, and platform solutions, Celestica enables critical data center infrastructure for AI, cloud, and hybrid cloud and advances technologies in high-growth markets. With a talented team and a strategic global network, Celestica helps its customers achieve competitive advantages.
Today, Celestica delivers innovative supply chain solutions globally to customers in strategic two operating and reporting segments: Advanced Technology Solutions (ATS) and Connectivity and Cloud Solutions (CC):
ATS: This segment serves customers in complex, regulated and high-reliability markets such as Industrial & Smart Energy, Aerospace & Defense, Semiconductor Capital Equipment, and HealthTech. It is engineering led, with deep expertise in design, manufacturing and lifecycle solutions.
CCS: This segment focuses on high-performance technology solutions and services for the data center, serving hyperscalers, digital native customers and enterprises. Celestica's Platform Solutions offering provides innovative and customizable computing, storage and networking solutions enabling AI-driven growth.
Built on a legacy of trust and performance, Celestica has earned its reputation by delivering results in complex and fast-changing markets. Celestica exceeds customer expectations by identifying trends and staying ahead of the curve. Backed by comprehensive capabilities and a global network across North America, Europe and Asia, Celestica helps customers gain competitive advantage with the quality, flexibility and resiliency they need to respond quickly to shifts in demand. Guided by a bold vision to accelerate market advancements, Celestica delivers innovative solutions and technologies that turn complexity into opportunity. Anchored in teamwork and commitment, Celestica strives to be the most trusted partner to its customers and colleagues worldwide.