Assistant Director of Sales - MICE (Bangkok Based)

About the Role

Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.

Responsibilities

• Work with sales leader to ensure understanding and effective implementation of segment sales strategy and sustain aggressive solicitation programs focused on increasing business.
• Assist in development and implementation of promotions, internal and external, and contribute to property sales plans addressing revenue, customers and the market for the segment.
• Provide positive and aggressive leadership to maximize revenue potential, set example with personal booking goals, and recommend booking goals for sales team members.
• Approve catering space release in absence of Business Evaluation Manager and participate in sales calls to acquire or close business.
• Execute and support operational aspects of booked business, including generating proposals, writing contracts and customer correspondence.
• Analyze market information using sales systems, implement strategy to achieve room and catering goals, and assist Revenue Management with accurate projections.
• Review sales and catering guest satisfaction results, meet with guests pre- and post-convention for feedback, and incorporate guest satisfaction into continuous improvement.
• Develop and manage relationships with key internal and external stakeholders; collaborate with off-property sales channels, HR, Engineering and Loss Prevention as needed; attend customer events, trade shows and sales missions.

Qualifications

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major and 3 years' experience in sales and marketing or related area; OR 4-year bachelor's degree in a related major and 1 year experience in sales and marketing or related area.

Additional Information

Marriott International is an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated and are committed to non-discrimination on any protected basis. Marriott Hotels strive to elevate the art of hospitality and deliver thoughtful, heartfelt service that upholds the brand promise “Wonderful Hospitality. Always.”