ServiceNow CSM Developer - Thailand

Job Responsibilities

• Understanding customer requirement and provide mapping with IT processes.
• Design, configure and code ServiceNow based on business requirements
• Facilitate rollout of new functionality, interfaces, modules, perform UI and configuration
• Configure integration, develop and support based on the ServiceNow solutions
• Screen and form design, workflow development, report configuration, integration with systems and scripting
• Collaborate ServiceNow release planning and implementations
• Handle general updates, identify system deficiencies and recommend solutions
• Develop ASP.NET custom web applications

Job Requirements

• At least 3 years of professional experience in the ServiceNow CSM platform in design and developing custom application
• Proven experience in deploying ITSM enterprise solutions and configuring ServiceNow
• Experience in designing user interfaces/user experience capabilities
• Strong knowledge of the server side and client side scripting.
• Certification as a ServiceNow Developer/ServiceNow Implementer is a plus
• Knowledge and strong hands on working experience in following is a must: C#, ASP.NET, SQL
• Knowledge on HTML5, CSS3, JavaScript
• Solid understanding of how the ServiceNow CSM works
• Ability to troubleshoot and debug issues

Must Have:

• Technical Pre-Sales experience in ServiceNow CSM, ITSM, ITAM (HAM & SAM), ITOM applications
• Certifications in ITIL4, ServiceNow CSM, ITSM, ITAM, ITOM applications
• At least 2-3 years’ experience using ServiceNow.