Billing Management Officer

Billing Management

Job Summary :

The Billing Executive is responsible for supporting the end-to-end billing process and ensuring timely and accurate invoicing to clients. The role requires close coordination with engagement teams, Global Finance Service (GFS), and internal stakeholders to facilitate efficient client-to-cash operations for Thailand, Laos, Malaysia.

Key Responsibilities:

• Review billing requests and coordinate with Engagement Managers (EM) and Engagement Partners (EP) prior to submitting billing requests through the SharePoint systems.
• Raise and manage SNOW tickets related to client invoices, interfirm invoices, seminar invoices, and credit notes, and monitor the end-to-end process until completion.
• Manage and execute invoice transmission through various channels, including print & post, client portals, and email, ensuring compliance with client requirements
• Coordinate with Global Finance Service (GFS), business units, finance teams, and clients to resolve billing issues and ensure smooth completion of the billing process.
• Maintain and update client billing information including Bill-to / Payer-to details in the system.
• Provide guidance and support with engagement teams regarding the proper billing procedures.
• Prepare and analyze monthly billing reports and provide insights to support finance operations.
• Perform other duties and responsibilities as assigned by the supervisor.

Qualifications:

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field
• Minimum 2 years of experience in Accounting, Finance or Billing
• Knowledge of accounting principles & taxation is required
• Experience in billing or invoicing processes will be an advantage.
• Good communication skills (Thai & English)
• Good coordination and negotiation skills
• Positive attitude, responsive, and service-minded.