Air Operations Assistant

About Us

Established in 2001, Apex Logistics International has grown into a global leader in freight forwarding, contract logistics, customs brokerage, transportation management, warehousing, and distribution. With a presence in 70 countries, 42 offices, and 2,500+ dedicated employees, we deliver dependable solutions worldwide.

In 2021, Apex joined the KN Group, strengthening our position as an industry leading Air Freight Forwarder. Built on air and sea transportation as our core, supported by warehousing and distribution, we provide integrated supply chain solutions from raw material procurement to finished goods distribution, helping customers succeed globally.

We are seeking an Air Operations Assistant to support day-to-day airfreight operations, coordination, and administrative processes. The role ensures smooth communication with airlines, subcontractors, and internal teams while maintaining operational efficiency, accurate system updates, and timely support to Sales and Finance functions.

Responsibilities

• Maintain effective communication and coordination with airlines and subcontractors to support operational arrangements and ensure smooth airfreight handling.
• Support daily airfreight operational processes, monitor shipments, assist in resolving operational issues and exceptions, and coordinate internally to ensure timely shipment execution.
• Assist in sourcing competitive airfreight buying rates from airlines and subcontractors, prepare cost information for operations and sales, and help ensure pricing accuracy.
• Provide operational support to the Sales team for airfreight inquiries, prepare routing/pricing/service feasibility solutions, and act as a coordination point between Sales, Operations, and external partners.
• Assist in managing Accounts Payable processes for the Air Department, handle and file operational documents and invoices, and support timely submission and verification of financial documents.
• Ensure all operational data is accurately updated in the system within required timelines and maintain high accuracy and completeness of operational records.
• Perform any other duties and responsibilities assigned by the Manager.

Qualifications

• Diploma or Bachelor’s Degree in Logistics, Supply Chain, Transportation, or related field.
• Minimum 1–2 years of experience in logistics, freight forwarding, or airfreight operations preferred.

Skills

• Familiar with air freight documentation, export procedures, and customs formalities.
• Good understanding of airfreight operations and airline processes.
• Good attention to detail and ability to manage multiple tasks in a fast-paced operational environment.
• Customer-oriented, responsible, proactive, and a strong team player with willingness to learn.
• Proficient in Microsoft Office and operational systems.
• Good command of English and Thai language is preferred.