Account Manager - Telecom

About Ericsson

Ericsson is a global leader in communications technology, enabling connectivity across more than 180 countries. With over 150 years of innovation, Ericsson powers 5G networks and partners with leading telecom operators and enterprises to build future-ready digital infrastructure. Driven by innovation, Ericsson continues to shape the future of intelligent networks, cloud, and digital transformation.

Role Overview

The Account Manager will be responsible for driving profitable business growth for Ericsson in Thailand through strategic customer engagement, solution selling, and proactive relationship management. This role requires a strong commercial mindset, understanding of the local telecom market, and the ability to translate customer needs into effective end-to-end solutions.

What You Will Do

• Drive short-term and long-term business growth by identifying and developing opportunities within assigned accounts in Thailand
• Build strong relationships with key stakeholders across telecom operators, enterprise customers, and partners
• Understand customer business needs, market trends, and competitive landscape to position Ericsson solutions effectively
• Collaborate with internal teams (sales, delivery, and technical) to provide end-to-end solutions and ensure smooth execution
• Manage the full sales cycle from opportunity identification to deal closure and handover to delivery teams
• Focus on specific portfolio areas, customer segments, or technologies (e.g., Networks, Cloud, 5G solutions)
• Strengthen customer loyalty through continuous engagement and value-driven solutions
• Deliver on revenue targets and contribute to overall business performance

The Skills You Bring

• Currently pursuing or recently completed a master's degree in Business Administration, Marketing or related field (graduated within the last year)
• 2–5 years of experience in telecom, technology, or related B2B industries in Thailand
• Strong consultative selling skills and commercial acumen
• Good understanding of the Thailand telecom market and customer landscape
• Strong communication, negotiation, and stakeholder management skills
• Ability to work in a fast-paced, matrix organization
• Problem-solving mindset with a proactive and innovative approach
• Results-driven with a strong sense of accountability

Additional Requirements

• Fluency in Thai and good command of English (both written and spoken)
• Ability to travel within Thailand as required