Payroll & HR Services Manager

About the Role

Acclime — Delivering high-quality, accurate, and timely Payroll and HR operational services. The scope includes end-to-end payroll operations, HR administration, compliance, employee support, and service delivery management to external clients.

Responsibilities

• Clients Payroll Services
  • Manage end-to-end payroll processing with accuracy and timeliness.
  • Validate inputs (timekeeping, allowances, deductions, benefits, variable pay).
  • Handle statutory compliance (tax, social security, provident fund).
  • Prepare payroll reports and support audits.
  • Manage off-cycle payroll and employee inquiries.
• Clients HR Services
  • Oversee onboarding/offboarding administration and Clients employee documentation.
  • Maintain employee records and HRIS data accuracy.
  • Provide HR service desk support for policies, benefits, employment letters and other related requests.
  • Administer benefits, leave, and employee welfare programs.
  • Ensure service quality, SLAs, and continuous process improvement.

Qualifications

• Bachelors degree or higher in Human Resources, Business Administration, Accounting, Finance, or a related field.
• 3 6+ years of experience in payroll processing and HR administration; experience servicing external clients (BPO, shared services, HR outsourcing) is a strong advantage.
• Knowledge of Thailand labor law, payroll regulations, and statutory requirements (SSO, PF, tax).
• Good command of English and Thai in listening, speaking, reading, and writing.
• Proficient in payroll software and Microsoft Office.
• High attention to detail and ability to maintain confidentiality.
• Strong communication and interpersonal skills; pleasant personality and high level of integrity and professionalism.

Additional Information

• Work arrangement: onsite
• Employment type: full-time
• Company: Acclime