Senior Engagement Manager, ASEAN Professional Services

About the Company

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects.

We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.

Key job responsibilities

• Leading and managing complex cloud migration and implementation projects
• Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
• Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
• Distilling customer needs into clear technical requirements and map them to business outcomes
• Decomposing complex technical problems into actionable, deliverable solutions
• Contributing to technical documentation and define documentation standards

About the team

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing

Basic Qualifications:

• Experience with cloud computing
• Experience managing large technical programs, particularly at high growth startups or large enterprises
• Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience
• Experience managing and delivering large-scale enterprise IT projects
• 10+ years of program or engagement management work leading other project managers to deliver a program with multiple and concurrent projects experience

Preferred Qualifications:

• 1+ years of professional work experience, or experience with AWS services or other cloud offerings
• Project Management Professional (PMP) or equivalent certification
• Knowledge of AWS services including compute, storage, networking, security, databases, machine learning, and serverless technologies
• Experience with AWS technologies
• Experience leading engineering discussions around technology decisions and strategy related to a product
• Experience managing multiple projects and meeting aggressive deadlines
• Experience leading engagements using industry standard program management techniques including Agile at scale delivery frameworks and project management toolsets