Vendor Performance Management - Strategic Workforce Planning, SPX Express

About the Role

This role is in Strategic Workforce Planning team

Responsibilities

• Manage vendor performance to maintain high fulfillment rate on headcount requests.
• Collaborate closely with the Operations team to manage headcount planning and allocation, and identify potential capacity constraints.
• Identify and implement innovative solutions to improve capacity planning and resource allocation.
• Continuously evaluate and optimize Standard Operating Procedure (SOP) of vendor management to improve fulfillment performance, data accuracy and reduce costs.

Qualifications

• Minimum Bachelor's degree in business, logistics, supply chain management or related fields.
• 1-3 years of experience in logistics, operations, supply chain management or related fields. New graduate is also welcome to apply.
• Strong problem-solving skills with a practical, results-oriented approach.
• Strong communication skills with both internal and external stakeholders.
• Proficiency in Google Workspace (e.g. Google Docs, Google Sheets, and Google Slides).
• Can do attitude, able to work in a fast-paced environment.

Skills

• Vendor management and SOP optimization
• Capacity planning and headcount allocation
• Google Workspace (Google Docs, Sheets, Slides)
• Data analysis for performance tracking