Branch Manager

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

• Lead overall branch performance to achieve business, sales, and profitability targets.
• Build and maintain strong relationships with Retail Banking, SME Banking, and Commercial Banking customers while delivering exceptional customer experience.
• Provide financial solutions and oversee the promotion of banking products and services to meet customer needs.
• Lead, coach, and develop branch staff to enhance performance, capability, and engagement.
• Ensure compliance with regulatory requirements, internal policies, and risk management standards.
• Oversee branch operations, service quality, and operational efficiency to ensure smooth and effective branch management.
• Collaborate with internal business partners to maximize business opportunities and achieve shared objectives.

Qualifications

• Bachelor's or Master's degree in Business Administration, Finance, Economics, Accounting, or a related field.
• Minimum 8 years of banking experience, with at least 2 years in branch management role.
• Strong knowledge of retail banking, business banking, financial products, branch operations, and risk management.
• Possession of Life Insurance, Non-Life Insurance, and Investment Consultant licenses is required.
• Strong leadership, strategic planning, problem-solving, negotiation, and stakeholder management skills.
• Good command of English and proficiency in Microsoft Office applications.
• Demonstrated ability to manage sales performance, customer relationships, and branch operations effectively.