Director of Sale - MICE (Bangkok Based)

About the Role

Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.

Responsibilities

• Developing & Executing Sales Strategies: Work with sales leader to understand and implement segment sales strategy; assist in developing and sustaining aggressive solicitation programs and promotions; support creation and implementation of sales plans addressing revenue, customers and the market for the segment.
• Maximizing Revenue: Provide positive and aggressive leadership to ensure maximum revenue potential, set example with personal booking goals, and recommend booking goals for sales team members.
• Managing Sales Activities: Approve space release for catering in the absence of a Business Evaluation Manager; participate in sales calls to acquire or close business; execute operational aspects of booked business (generating proposals, writing contracts, customer correspondence).
• Analyzing & Reporting: Analyze market information using sales systems and implement strategies to achieve room and catering financial goals; assist Revenue Management with six period projections; review sales and catering guest satisfaction results to identify improvements.
• Customer Service & Guest Relations: Display leadership in guest hospitality, interact with guests for feedback pre- and post-convention, empower employees to provide excellent service, incorporate guest satisfaction into department meetings, and execute company Customer Service and Brand Standards.
• Building Relationships: Develop and manage relationships with internal and external stakeholders; collaborate with off-property sales channels (Event Booking Center, Market Sales, GSO); work with HR, Engineering and Loss Prevention to ensure compliance; attend customer events, trade shows and sales missions.

Qualifications

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major, plus 3 years' experience in sales and marketing or related professional area; OR
• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major, plus 1 year experience in sales and marketing or related professional area.

Additional Information

Marriott International is an equal opportunity employer and fosters an inclusive environment; we do not discriminate on any protected basis.