Internal Sales Executive, Thailand

About the Company

RS group is the global distributor with operations in 32 countries. We offer more than 700,000 products through the internet, catalogues and at trade counters to over one million customers, shipping around 50,000 parcels a day. Electrocomponents is listed on the London Stock Exchange FTSE 100 and in the last financial year had revenues of £2bn.

About the Role

Identify business potentials by providing effective coverage to the contact base and achieve/exceed monthly territory and quarterly sales targets as set by the Area Sales Manager. Generate sales turnover growth in line with company budgets and agreed KPIs (primarily Sales and Gross Profit Margin).

Responsibilities

• Work closely with the team for territory development and translate customer/end-user requirements into product and sales strategies.
• Plan, attempt and achieve the targeted number of successful calls each working day and achieve effective territory coverage per the customer call plan.
• Gather competitive information from customers and market feedback and communicate it to Sales Management.
• Complete sales tasks with planned contacts, understanding their buying authorities and internal purchasing procedures.
• Set objectives for calls, record outcomes on Contact Notes the same day, and update the weekly sales report on a daily basis.
• Complete all other sales and general administration work in a timely and professional manner.
• Maintain effective communication with internal and external support services to secure commitment to sales and financial growth objectives.
• Develop professional selling skills through company trainings, self-learning, or double working with Sales Engineers.
• Find new business opportunities in existing accounts by identifying new contacts and ensure assigned contacts receive RS catalogue & website details; review and amend customer database records as required.
• Identify market intelligence, report competitors' activities to Sales Management on the Weekly Report.
• Perform other duties as assigned to achieve corporate objectives.

Qualifications

• Enjoy direct sales and/or talking to customers over the phone.
• Preferably 1-2 years' experience in Sales, Telesales or Customer Service with a service mindset.
• Self-motivated, able to work independently and on own initiative in remote areas.
• Results-driven with focus on profit margin and commercial awareness (cost of acquisition/profitability and procurement trends).
• Sales and negotiation skills and techniques.
• Ability to cross-reference products using specifications and technical parameters.
• Excellent verbal and written communication and interpersonal skills; good in speaking and writing English.
• Strong planning, prioritisation and time management skills; customer-focused attitude and ability to build/maintain relationships at all levels.

Additional Information

• Work arrangement: Hybrid
• Employment type: Full-time