Assistant Key Account Manager , AFH (Food Court)

About the Role

Assistant Key Account Manager, AFH (Food Court) at Suntory PepsiCo Beverage (Thailand). Responsible for managing commercial relationships with modern trade buying/leasing teams at department store group level, covering all food court formats.

Responsibilities

• Negotiate commercial agreements with modern trade buying/leasing teams at department store group level, covering annual terms, investment, volume commitments, and space/listing decisions.
• Develop and implement Joint Business Plans (JBP) for assigned accounts with revenue targets, volume forecasts, and activation calendars.
• Design and execute co-promotional campaigns with food court operators to drive consumer trial, beverage attachment, and sales volume growth.
• Manage pricing strategy, commercial investment (D&A), and discount framework within delegated authority to optimize profitability.
• Coordinate with the MEM team to ensure timely post-mix installation and efficient ongoing operation across all outlets.
• Conduct regular outlet visits to monitor brand presence, product availability, cooler compliance, and planogram adherence; resolve distribution voids promptly.
• Track and report competitor activity within food court and AFH environments to support strategic response.
• Monitor accounts receivable and follow up on outstanding payments in coordination with the Finance team.
• Provide after-sales support including complaint resolution, product replenishment coordination, and service standard maintenance.

Qualifications

• Bachelor’s degree in Marketing, Business Administration, or related field.
• Minimum 3-5 years' experience in key account management, modern trade, or AFH sales.
• Prior exposure to food court, QSR, or restaurant channel is a strong advantage.
• Experience in FMCG (beverage preferred) sales environment preferred.
• Strong commercial negotiation skills with ability to engage modern trade buying/leasing teams.
• Analytical and numerate; proficient in Excel (pivot tables, data analysis), Word, and PowerPoint.
• Good command of English (written and spoken); Thai fluency essential.
• Results-oriented with strong follow-through and ability to manage multiple accounts simultaneously.
• Customer-centric mindset with ability to build long-term strategic relationships and comfortable working in a field-based environment.

Additional Information

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace and endeavour to make our interview process as inclusive as possible, offering reasonable accommodations as needed.