Senior Sales Executive – Team Lead Thailand

About the Role

Senior Sales Executive – Team Lead Thailand at RoboForex (TH). Location: One Bangkok Tower 4, 15th Floor. Hybrid arrangement with primarily on-site work. Working hours: Monday – Friday, 09:00 – 18:00 (1-hour break). Work from Home 1 day/month (or as appropriate).

Responsibilities

• Drive daily sales execution: monitor daily sales activity, lead follow-up, client communication and pipeline progress; identify inactive leads, stuck opportunities and weak follow-ups; improve lead conversion, deposit rate, client activation and retention.
• Coach and improve sales team members: train on sales techniques, objection handling, closing skills and product explanation; listen to calls, review chats and follow-up quality; give practical feedback; share scripts and successful approaches; support onboarding and early-stage development.
• Lead by example: maintain personal sales performance, handle important client opportunities and support difficult cases, VIP clients, active traders or IBs; demonstrate professional behaviour, discipline and strong ownership.
• Support the Sales Manager: execute weekly and monthly sales plans; provide feedback on team performance, client behaviour, market conditions and competitor activity; assist in preparing sales reports, performance summaries and action plans; escalate serious client issues, compliance risks or team problems.
• Improve sales process and team discipline: ensure proper use of CRM/tracking tools; check leads are updated, followed up and categorized correctly; help improve scripts, follow-up flows, client segmentation and daily routines; maintain a positive but performance-driven sales culture.

Qualifications

• 3+ years of experience in sales, business development, account management or client acquisition.
• Strong experience in Forex / CFD / online trading / fintech / financial services is highly preferred.
• Proven personal sales performance and strong understanding of retail trading clients, deposits, trading activity, client retention and IB/partner behaviour.
• Ability to coach and guide others; comfortable giving feedback to team members.
• Strong communication, negotiation and closing skills; able to monitor sales activity and understand sales numbers.
• Mature, disciplined, responsible and target-driven.
• Fluent in Thai and able to communicate in English.

Benefits

• Free lunch allowance (THB 100/day) and free parking.
• Social security & personal income tax fully covered by the company.
• Group health insurance (after probation) and free health check-up every 2 years.
• Overtime pay for weekend work; payroll system with payslip.
• Birthday benefits; quarterly company parties and more.

Additional Information

• Location & transport: MRT Lumpini or Free EV Shuttle from BTS Ploenchit.
• Working hours: Monday – Friday, 8 hours/day, 09:00 – 18:00 (excluding 1-hour break).
• To apply: send CV in English to hr@roboacademy.com. Contact: 095-8434023.