Human Resources Manager

Key Responsibilities

• Manage end-to-end recruitment processes for all levels, ensuring quality hiring within timelines.
• Collaborate with department heads on manpower planning and headcount budgeting.
• Develop employer branding initiatives to attract top talent.
• Serve as a key point of contact for employee relations issues, grievances, and disciplinary matters.
• Design and implement employee engagement programs to improve morale, retention, and workplace culture.
• Conduct exit interviews and analyze turnover trends to provide actionable recommendations.
• Oversee the performance appraisal process across the organization, ensuring consistency and fairness.
• Support managers in setting KPIs, conducting reviews, and managing underperformance.
• Develop and maintain performance improvement plan (PIP) frameworks.
• Identify training needs through TNI (Training Needs Identification) and design learning roadmaps.
• Coordinate and deliver in-house training programs and manage external training vendors.
• Track and report on training effectiveness and return on investment.
• Oversee monthly payroll processing, ensuring accuracy and compliance.
• Administer employee benefits programs (health insurance, provident fund, welfare benefits).
• Maintain and update HR policies, employee handbook, and SOPs in line with Thai Labor Law and PDPA.
• Supervise and develop a team of HR Supervisors and HR Officers.
• Set team goals and KPIs aligned with the HR department strategy.
• Foster a collaborative and continuous-improvement HR team culture.

Qualifications

• Bachelor's degree or higher in Human Resources Management, Business Administration, or related field.
• Minimum 7 years of HR experience, with at least 3 years in an HR management role.
• Solid knowledge of Thai Labor Law, Social Security Act, and PDPA regulations.
• Experience across multiple HR functions (recruitment, employee relations, L&D, compensation).
• Proven people management and team leadership skills.
• Experience with HRIS platforms (e.g., empeo, SAP HR, Workday, or similar).