Inside Sales Executive

About the Company

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

About the Role

To drive sales performance by leading customer engagement across multiple channels, coordinating closely with internal teams, and strengthening strategic customer relationships to maximize business growth.

Responsibilities

• Approaching new customers multi-channels: telephone, digital tool, face to face
• Secure and maximize optimum business support to and from accounts in Thailand for all Trade Areas. Work closely in a sales group with partially supporting tasks and also proactive sales efforts
• Feedback, negotiate on customer's needs, ideas, and conditions to those in charge of market, pricing, network and others
• Enter, share and maintain customer goals and profile information
• Jointly with service team on booking, service fulfilment and problem solving (Multi-taskings)
• Building excellent team relationships with customers

Qualifications

• Bachelor's degree in a related field
• Minimum of 4–7 years of relevant working experience
• Direct experience with a carrier or shipping line company is an advantage
• Good command of spoken and written English (TOEIC score of 550 or above is preferred)
• Strong service-minded attitude with excellent interpersonal skills
• Self-motivated with a proactive and initiative-driven mindset
• Action-oriented with strong problem-solving skills
• A collaborative team player
• Good computer literacy