Operation Specialist

About the Company

We are a leading regional logistics and freight forwarding organization with strong roots in Asia and an established presence across key international markets. With expertise in ocean freight, air freight, trucking, warehousing, and integrated supply chain solutions, we deliver reliable, customer-focused logistics services across the Trans-Pacific and intra-Asia trade lanes. Backed by a strong regional network and strategic industry partnerships, we are driven by operational excellence, commercial agility, and long-term customer relationships.

Responsibilities

• Coordinate daily ocean freight operations, including bookings, documentation preparation, and shipment tracking.
• Liaise with shipping lines, carriers, trucking vendors, customs brokers, and overseas agents to ensure timely and accurate shipment execution.
• Prepare, verify, and manage shipping documents such as Bills of Lading, invoices, packing lists, customs declarations, AMS, and ISF filings (where applicable).
• Monitor shipment status and provide timely updates to internal systems and customers.
• Ensure compliance with Thai customs regulations, carrier requirements, and international shipping standards.
• Assist the CS / Operations Manager in resolving operational issues, discrepancies, and shipment exceptions.
• Maintain accurate and well-organized operational records to support audits and internal reporting.
• Collaborate closely with internal stakeholders (sales, customer service, finance) and coordinate with local and international partners to support end-to-end ocean freight operations.

Qualifications

• Diploma or Bachelor’s degree in Logistics, Supply Chain, or a related field.
• Minimum 2 years of experience in freight forwarding or logistics, preferably with hands-on ocean freight operations exposure.
• Proficiency in Thai and English (spoken and written); Mandarin/Chinese is an advantage.
• Strong organizational, coordination, and problem-solving skills.
• Proficient in MS Office and freight forwarding systems.
• Ability to work effectively in a fast-paced, team-oriented environment.