Account Manager

Job Responsibilities:

• Proactively engage with existing customers to maintain strategic relationships
• Anticipate potential service problems and actively work towards addressing them
• Consolidate related data on customer satisfaction to drive better solutioning and recommendations
• Actively seek to understand the assigned account’s strategic priorities and developing appropriate value-added programs for them with a focus on holistic solution selling (i.e., packaging complementary products across business units as a holistic solution)

Ongoing Fulfillment and Delivery

• Accountable for the regular order-taking, fulfilment, and delivery post-conversion for assigned accounts
• Provide valuable insights on development of sales strategies to better meet customer needs prioritising a shift to holistic solution selling

Manage Distributor Performance

• Cultivate and build strategic relationships across a network of distributors to ensure fulfilment of customer orders
• Provide functional leadership to distributor salesforce teams in day-to-day demand generation
• Train and motivate distributor salesforce teams

Provide Insights on Sales Landscape and Forecast

• Provide valuable insights to sales forecasts as inputs into the overall demand planning and the Sales, Inventory and Operations Planning (SIOP) processes
• Analyse sales and industry trends and make appropriate recommendations to the KAM in an effort to ensure long-range planning needs pertaining to one’s area of responsibility are met

Territory Coverage

Suphan Buri, Kanchanaburi, Nakhon Pathom, Samut Sakhon, Samut Songkhram, Ratchaburi, Phetchaburi, Prachuap Khiri Khan, Ranong, and Chumphon

Requirements:

• Bachelor's degree in Medical Technology (Medical Laboratory Science) or a related Health Sciences field.
• At least 2 years of sales experience in laboratory products or laboratory-related solutions.
• Possess a valid driver's license and own a personal vehicle that can be used for work purposes.
• Able to travel and work in both Bangkok and upcountry provinces as required.
• Good command of English, including reading, writing, and speaking skills.
• Positive attitude and strong interpersonal skills.
• Self-disciplined, responsible, and committed to work.
• Able to perform effectively under pressure and meet business objectives.
• Knowledge of medical laboratory procedures and laboratory products.
• Strong communication, presentation, and negotiation skills.
• Proactive, results-oriented, and motivated to achieve sales targets.