Customer Development Manager -Hill's Pet Nutrition

About the Company

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals.

About the Role

Determine the strategy, gain buy-in from internal stakeholders and execute plans with distributors to gain market share and growth in Southeast Asia. Understand local specificities of the Singapore, Malaysia and Indonesia markets. Manage distributors to drive sales growth and profitability through strategic business planning, KPI alignment, and operational support including forecasting and order management. Own Gross-to-Net (GtN), pricing strategy, A&P budget allocation, and financial performance reviews. Analyze sales, inventory and promotional data to generate actionable insights and collaborate with regional teams to adapt global initiatives locally while monitoring competitor strategies and industry trends.

Responsibilities

• Strategic distributor management: develop business plans, establish KPIs, and negotiate annual contracts to drive net sales, volume, and profitability; support distributor teams with training, key account visits, and operational efficiency.
• Commercial finance & P&L ownership: manage brand P&L including pricing strategy, A&P budget allocation, GtN tracking, margins, and sales forecasting.
• Omnichannel marketing & 7Ps execution: partner with regional marketing to deploy global strategies locally, drive offline and online visibility, manage e-commerce mega promotions, optimize shelf space, and support veterinarian education programs.
• Data-driven analytics: analyze monthly sell-in/sell-out data, inventory levels, competitor trends, and digital promotion performance to generate actionable insights and refine commercial tactics.
• Travel across the region as required (up to 50%).

Qualifications

• Bachelor’s degree or equivalent with 5+ years of progressive commercial/sales experience.
• Strong financial acumen with business/financial analysis experience and P&L ownership.
• Digitally savvy and highly proficient in Google Suite.
• Agile, resourceful and results-oriented; able to thrive in ambiguous environments and build strong cross-functional relationships.
• Fluent in written and spoken English.
• Willingness to travel up to 50% across the region.
• Plus: genuine passion for the pet industry; being a pet parent is a bonus.

Additional Information

• No relocation assistance offered.
• Colgate is an equal opportunity employer committed to inclusion. Reasonable accommodation during the application process is available for persons with disabilities.