TH | Customer Service Representative- (Thai-Bilingual) - Immediate Hiring

About the Role

Customer Advisor (Electronic Customer Support) — Join our dynamic team in Bangkok to provide world-class support for a leading electronics brand. Onsite role for tech-savvy communicators who enjoy solving problems.

Responsibilities

• Handle outbound customer calls related to post-sales inquiries and support
• Respond to customer emails promptly and professionally
• Resolve customer issues, complaints, and service-related concerns
• Provide guidance on product usage, troubleshooting, and warranty policies
• Maintain up-to-date knowledge of products, services, and company policies

Qualifications

• Fluent in Thai and English (B1 level – reading, writing, speaking)
• Bachelor’s degree

Benefits

• KPI-based performance and attendance incentives
• Medical insurance

Additional Information

• Fixed shifts starting between 9 AM – 12 PM (onsite)