Skilled Sales Support Administrator

About the Company

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future.

About the Role

The Skilled Sales Support Administrator provides primary support to the sales team by performing components of sales order related administration (for example, quote to cash). This role typically operates in larger operational environments where there is enough work for multiple sales administration roles.

Responsibilities

• Ensure operational sales effectiveness by establishing relationships with vendors and coordinating everyday interactions, queries and general information sharing with them.
• Provide quotes for clients from direct requests or on behalf of the sales team.
• Influence price and margin by suggesting different products dependent on lead times, promotions, alternative suppliers and programs.
• Provide support to administer aspects of the purchase order process by generating, distributing and administrating purchase orders.
• Check quotes against raised orders to ensure that what has been ordered has been quoted and that correct terms and conditions have been applied.
• Check information on current vendor pricing in conjunction with commercial colleagues and ensure access to vendor pricing.
• Support general sales-related documentation through receiving, labelling, sorting, filing and distributing as required.
• Capture data and maintain systems required by the sales process and sales team.
• Provide administrative support to the sales force as required and use systems/data to produce reports when necessary.
• Identify and recommend improvements to sales administration processes as required.

Qualifications

• Detail oriented and highly organized.
• Ability to work in a high-paced environment.
• Solid analytical skills.
• Good communication skills, both verbal and written.
• Service oriented with a positive attitude to work.
• Knowledge and understanding of sales processes, tools and methodologies would be advantageous.
• Able to work in a team and independently, applying a proactive approach to work processes.
• Ability to use judgement to make decisions about work processes and apply improvements.

Academic qualifications and certifications

• High / Secondary School diploma or equivalent qualification.

Required experience

• Solid experience with quoting tools would be an advantage.
• Solid administration experience, particularly quote to cash processes.
• Solid experience managing work processes.

Additional Information

• Workplace type: On-site Working

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you.