Marketing Supervisor

About the Role

Participates in developing and implementing programs that will increase tour flow from marketing channels. Evaluates programs for generating tours and implements solutions to enhance programs and tour flow. Communicates marketing strategy to sales and marketing workforce. Builds and maintains relationships with sales management, and coordinates with them to address any problems. Participates in the performance management, coaching, and selection of the marketing workforce.

Responsibilities

• Develop relationships to build a network (e.g., Off Property Contact [OPC], brokers, associates, member referrals) useful for developing sales leads.
• Contribute to development and review of print ads, online ads, and other marketing materials (e.g., audio/video presentations, billboards, events, activities, seminars and special in-house functions).
• Conduct performance and cost analysis of past programs/events, including budget and contractual considerations, and recommend improvements to future programs/events.
• Interact with team members from finance, accounting, and legal to resolve cross-functional issues.
• Build and maintain relationships between sales management and the marketing department to ensure clear understanding of eligibility requirements and participation details for generating tours.
• Build partnerships with resort operations, hotel linkage, OPC vendors, and other stakeholders as applicable.
• Prepare for and conduct team meetings; measure the performance of marketing executives and team leaders against goals and hold them accountable.
• Provide one-on-one coaching and mentoring to associates, observe and identify strengths and development opportunities through ride-alongs, shadowing and monitoring, and provide on-call support when not on site.
• Deliver and coordinate training programs and develop/review policies and procedures related to workflow, lead distribution, reward, recognition, and discipline.

Qualifications

• Good personality and positive interpersonal skills.
• Strong communication skills, especially speaking.
• Able to work to deadlines and targets.
• Strong hospitality skills.

About the Company

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

• 20,000+ Associates worldwide
• Vacation Ownership with approximately 120 resorts
• 700,000+ Owner families and a 90%+ guest satisfaction score
• More than 3,200 affiliated resorts in over 90 countries and territories