Account Strategist, SBS Engage, Google Customer Solutions (English, Thai)

About the Role

Businesses of all shapes and sizes rely on Google’s advertising solutions to grow. As an Engage Account Strategist on Google Customer Solutions (GCS), you will build trusted relationships with small- and medium-sized businesses, uncover their business needs, translate them into advertising solutions, and drive customer success and revenue growth through Google Ads and other digital marketing products.

Responsibilities

• Own a portfolio of small businesses by understanding growth drivers, identifying opportunities, managing risks, and building quarterly plans.
• Drive customer growth by delivering outstanding sales experience and achieving customers' business and marketing objectives.
• Conduct sales pitches and advise clients on maximizing return on Google Ads investment.
• Deliver against quarterly revenue and product growth targets.
• Establish and maintain strong relationships via phone, e-mail, and in-person consultations.

Qualifications

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• At least 2 years of experience in sales, business development, advertising, account management, marketing, or consulting.
• Ability to communicate in English and Thai fluently to engage with clients in the region.

Preferred qualifications:

• Experience working in a complex, matrixed organization (2 years).
• Experience strategically assessing and achieving client success using sales techniques such as effective questioning, objection handling, and competitive selling.
• Experience working with channel sales, advertisers, agencies, or clients.
• Expertise in launching and managing paid digital advertising campaigns, particularly Google Ads and other platforms.
• Ability to craft compelling narratives and use storytelling for client engagement.
• Ability to manage and prioritize a portfolio in an advertising or media sales context and achieve growth goals.

Additional Information

Google will prioritize applicants who have valid working rights in Thailand and do not require Google’s sponsorship of a visa.

Google is an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital