Business & Data Analysis Manager

About the Role

Bonjour Thailand — Business & Data Analysis Manager drives business growth through sales analysis, market insights, and data-driven decision support. Leads dashboard development, performance reporting, and strategic projects to improve decision-making and identify new business opportunities.

Responsibilities

• Analyze and develop strategic plans to drive sales growth across all channels (Stores, Delivery, Sales by Channel) and identify growth opportunities and key pain points.
• Develop dashboards and reports to support decision-making; design, develop, and maintain Power BI dashboards, reports, and data visualizations.
• Gather business requirements from stakeholders and translate them into actionable reporting solutions.
• Connect, transform, and integrate data from multiple sources including ERP, CRM, databases, Excel files, and cloud platforms.
• Develop and maintain data models, datasets, and ETL processes; ensure data accuracy, consistency, and integrity across all reporting solutions.
• Generate data-driven insights from Campaigns, POS, Marketing Activities, and Loyalty Programs; translate insights into actionable marketing and sales strategies and monitor performance and ROI.
• Conduct market analysis to identify new business opportunities, analyze market trends, consumer behavior, and competitor insight, and support new product development and channel evaluation.
• Lead and manage strategic projects such as CRM implementation, new sales channels, department flow/process improvement, and IPO preparation; collaborate cross-functionally and manage project timelines, budgets, and deliverables.

Skills / Required Skills

• Power BI (Advanced); dashboard design, reporting, and data visualization.
• Data integration, data modeling, and ETL processes.
• Sales performance and campaign analysis, customer segmentation, and ROI evaluation.
• Microsoft Office (Excel, Word) and presentation tools (PPT, Canvas).
• Project management (Agile / Waterfall) and cross-functional collaboration.
• Strong analytical and financial modeling skills.