Sales Administrator

Working environment

Join a dynamic and passionate team committed to building its mission to financially empower vulnerable women living in the north of Thailand. The DaoEG team is a multicultural team with a working culture that is committed to diversity and inclusion. It is a small team with exposure to management and access to opportunities for accelerated learning and development.

Your Mission

The Sales Administrator will play an essential role in DaoEG by growing sales, identifying new business opportunities, and managing the entire sales cycle and client relationships. You will work closely with various staff under DEG to carry out your mission.

Key responsibilities of this position will entail but are not limited to the following

Sales Support:

• Assist the sales team with documentation, proposals, contracts, presentations, and related tasks.
• Coordinating sales activities to align with the company's goals.
• Processing and preparing sales orders, invoices, and other related documents.
• Ensuring all sales materials are up to date as per management decisions (product catalog, price lists, presentations).
• Ensure that you represent, organize, engage, and attract customers to the company's booth at markets and fairs.
• Any other sales-related tasks delegated by the Dao Ethical Gifts manager.

Customer Service:

• Responding to customer inquiries and providing information about products and services.
• Managing customer accounts and updating records in the CRM system.
• Resolving customer complaints and issues promptly.

Administrative Tasks:

• Maintain sales records, databases, and reports.
• Collaborate with the finance department to review and process bills, invoices, and payment requests, and other financial-related tasks.
• Schedule and organize meetings, appointments, and travel arrangements for the sales team.
• Manage communication within the sales department and with other departments.

Coordination and Collaboration:

• Acting as a liaison between the sales team and other departments, such as marketing, HR, and finance within Baandek Foundation
• Coordinating promotional activities and sales events.
• Supporting the onboarding and training of new sales staff.

Inventory and Order Management:

• Monitoring inventory levels, conducting stock checks, and coordinating with the production and finance teams in Chiang Mai.
• Ensuring timely delivery of products and managing order fulfillment processes.

By efficiently handling these tasks, a Sales Admin enables the sales team to focus on their primary objective of selling products or services and achieving sales targets. They play a pivotal role in enhancing customer satisfaction and improving overall sales efficiency.

Your Profile

QUALIFICATIONS

Education/ Experience:

• Studies: Bachelor’s Degree in business administration, or a similar background.
• Working knowledge: Microsoft Office, Google Workspace
• Professional experience in sales and/or marketing (min. 1-2 years of experience)

About us

About Baan Dek Foundation

Baan Dek Foundation is a dynamic non-profit dedicated to empowering marginalized children and families living in urban poverty, particularly in construction camps across Thailand.

The Thai construction sector employs approximately 700,000 migrants out of which 40% are women. BDF and UNICEF’s evidence-based study states around 60,000 children live with parents in construction site camps with slum-like conditions. These children and their parents face critical challenges in accessing essential services such as education, healthcare and child protection.

To address this challenge, BDF supports children and their parent’s immediate needs (access to healthcare, education, and child protection services), empowers their communities through a peer-to-peer approach (training for youth, adults, and women) and creates systemic change in the Thai construction sector through the Building Social Impact Initiative.

Baan Dek also powers a spin-off social enterprise: Dao Ethical Gifts, which empowers vulnerable women in Thailand.