Senior Key Account Manager-B2B Business

About the Role

We are seeking an experienced and results-oriented Senior Key Account Manager to drive growth in our enterprise telecom and IT solutions business. This role involves collaborating closely with technical teams, sales, product managers, business partners and related ecosystems to ensure seamless solution delivery and customer satisfaction.

Responsibilities

• Identify and qualify new business opportunities in the telecommunications and IT solutions space, targeting enterprises, government sectors, and large organizations.
• Develop customized proposals and present integrated telecom and IT solutions, including cloud services, data center solutions, network infrastructure, and managed IT services.
• Establish and maintain strong relationships with C-level executives and decision-makers, understand customer requirements for telecom networks, internet services, IoT, and IT infrastructure, and work with technical teams to develop tailored solutions.
• Lead end-to-end business development processes by working with sales team for winning process, including prospecting, negotiation, contract signing, and after-sales support.
• Collaborate with product teams to stay updated on new technologies, market trends, and emerging solutions in the telecom and IT space.
• Provide insights into competitive offers and contribute to product development by identifying gaps in the market.
• Work closely with cross-functional teams, including sales, engineering, marketing, and customer service, to ensure smooth project execution and delivery.
• Attend industry events, conferences, and forums to expand networks and stay informed about the latest advancements in telecom and IT solutions.

Qualifications

• Bachelor’s degree in Telecommunications, IT, Engineering, Business, or a related field (MBA preferred).
• At least 5-7 years of experience in sales and business development, preferably in telecom, IT solutions, or technology services sectors.
• Strong knowledge of telecommunications products (such as MPLS, SD-WAN, 5G networks) and IT solutions (such as cloud computing, cybersecurity, and IoT).
• Familiarity with CRM software and tools used for pipeline management and sales reporting.
• Proven track record of exceeding sales targets and growing business through strategic account management, territory management, or business development.
• Excellent negotiation, communication, and presentation skills.
• Demonstrated ability to understand complex technical solutions and translate them into business benefits for clients.