Business Analyst (ShopeeFood)

About The Team

Product Management team works closely with the Regional Product Team and other cross-functional partners to surface needs, prioritize, test, rollout, and iterate on products. We’re focused on making incredible solutions for our customers, and that's why we are looking to hire a passionate and entrepreneurial candidate who seeks to contribute to the growth of food delivery industry. Join us to be part of the team. Your work will touch millions of people a day and is something your friends and family will experience and love.

Responsibilities

• Understand markets, competition and customer/user requirements in depth.
• Communicate and analyze with stakeholders to clearly define the business requirements.
• Follow the implementation of requirements to ensure they are suitable and reasonable to satisfy user demands/needs.
• Translate business strategies into specific objectives/scopes and roadmap, aligning efforts with other stakeholders.
• Provide new feature demos and training to related stakeholders.
• Work closely with cross-functional teams (Demand, Marketing, Driver Operations, BD, CS etc.) to ensure consistent product and best user experience.
• Work closely with local/regional product teams to sync up product features and troubleshoot issues.
• Consolidate user and department feedback and compose process/product feature improvements.
• Prioritize to assure that all requirements are supported in a cost-effective, timely manner with a resulting high level of user satisfaction.
• Ensure the team provides the necessary solutions and support to internal teams.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science or Engineering.
• 1+ years of experience as product manager in a product management, engineering or technology strategy role.
• Ability to work effectively with cross-functional teams.
• Good communication and presentation skills; can convert business feedback into technical requirements and vice versa.
• Good understanding of business model(s) of any fields.
• Data-driven, able to make use of raw data, data charts/dashboards and funnels to get proper insights.
• Strong problem solving skills, critical thinking and willingness to roll up one's sleeves to get the job done.
• Eager to learn about technologies and the ecommerce industry.
• Proficiency in English is a must.