Dairy Queen-Service Staff (Bilateral) | พนักงานบริการ

Job Purpose

Responsible for providing professional customer service according to company standards and guidelines to deliver excellent experiences and maximum satisfaction to all customers, while supporting sales growth.

Key Responsibilities

• Greet customers politely, with a smile, and good manners.
• Provide customer service according to trained standard procedures to achieve 100% satisfaction.
• Recommend products and sales promotions to customers accurately to increase sales.
• Ask for and listen to customer feedback to improve service quality.
• Sincerely invite customers to return for future service.

Product Inspection and Delivery

• Check food quality to meet standards before serving to customers every time.
• Deliver food and beverages to customers correctly, completely, and on time.
• Check the readiness of raw materials and service equipment before starting the shift.

Cleanliness and Hygiene

• Maintain the responsible area to be clean, tidy, and fully equipped for service at all times.
• Maintain personal appearance and hygiene according to company standards.
• Strictly adhere to the company's safety and hygiene standards.

General Operations

• Strictly comply with company regulations and supervisor's instructions.
• Perform other duties as assigned by the supervisor.
• Summarize daily sales and related documents.

Job Specifications

Education

Junior high school (M.3) or equivalent or higher.

Experience

No experience required (experience in service work will be given special consideration).

Other Qualifications

• Service-minded, cheerful, energetic, and good interpersonal skills.
• Responsible and honest.
• Able to communicate well with others.
• Able to work in shifts (6 days/week), including public holidays.
• Food handler training certificate (will be given special consideration).