Specialist - Performance Management (Sales Management)

Responsibilities

• To ensure alignment of individual KPI / OKR.
• To design target operating model (including customer per staff ratio, frequency and time spend of each activity), enabling the team to achieve business objective including top line objective and efficiency objective.
• To design incentive, reward & recognition programme to encourage desired behaviour, enabling the team to achieve financial aspiration.
• To prepare performance dashboard, allowing management to oversee individual performance and team performance.
• To design target skill and competency of each position and develop individual training roadmap based on gap of each individual staff.

Qualifications

• Can drive performance of sale head/ sale team towards target.
• Strong communication and presentation skill, e.g., in presenting performance dashboard.
• Have previous experience in sales management, especially in tracking and driving performance actively on regular basis.
• Have sound analytical skill, e.g., in seeing performance gaps/ misalignments between teams.
• Previous banking and lending product background is a must (for team lead); optional for team members.
• Bad bank knowledge is a plus/ optional.