Manager, Contract Manufacturing Governance

About the Role

Imagine being responsible for cost governance & accuracy control for the world's largest jewellery brand. If you love costing and compliance, then you might be our next Manager, Costing & Governance (Contract Manufacturing) at Pandora Crafting & Supply.

Key Responsibilities

Cost Standardization

• Lead the consolidation of costing across suppliers into a unified and standardized structure (open-book model)
• Ensure full comparability across suppliers by aligning cost components (e.g., labor, overhead, plating, components) to identify like-for-like pricing gaps and optimization opportunities
• Maintain and continuously improve the central costing database/templates (Open Book W-xx)

Cost Governance & Accuracy Control

• Establish strong controls to ensure that approved costs are accurately reflected during PO creation
• Eliminate manual errors and price deviations (excluding variable precious metal price fluctuations)
• Define and monitor pricing governance mechanisms, including approval workflows and audit trails
• Partner with procurement and operations to ensure cost discipline and compliance

PO Validation & Price Variance Management

• Oversee PO tracking and price validation against approved costing sheets
• Analyze and report price variances, ensuring root cause identification and resolution
• Collaborate with Business Controllers to ensure alignment between costing data and financial reporting

Stakeholder Management (Single Point of Contact)

• Act as the single point of contact (SPOC) for all supplier costing-related discussions
• Drive cross-functional alignment on cost assumptions, updates, and standard costing cycles

End-to-End Process Ownership

• Own and drive the Contract Manufacturing Cost Governance Workflow, including: Spot Price & Exchange Rate Updates, Open Book Management (Weekly Cycle), Cost Consolidation, PO Review & Tracking and Price Analysis & Reporting and Standard Cost Setting

Continuous Improvement & Digitalization

• Drive automation and digitization of costing processes
• Develop dashboards/tools for real-time cost visibility and tracking
• Improve efficiency, accuracy, and transparency across the costing lifecycle

Qualifications

• Bachelor's degree in Finance, Accounting, Supply Chain, Business Administration, or a related field
• Minimum of 10 years of relevant experience in costing, financial controlling, or supply chain finance
• Strong financial acumen with proven expertise in cost modeling and analysis
• High attention to detail with a strong governance and compliance mindset
• Effective stakeholder management skills, with experience working across Finance, Procurement, and external suppliers
• Process-oriented with a continuous improvement mindset and ability to drive efficiency enhancements
• Demonstrated ability to manage complex, multi-supplier environments
• Exposure to contract manufacturing and open-book costing models is an advantage
• Strong Excel and data handling skills; experience with ERP systems (e.g., SAP) preferred
• Good communication skills in both Thai and English

About the Team

The magic happens at our crafting facilities, where we combine centuries-old crafting traditions and high-quality materials with modern production techniques. You will be warmly greeted with over 13,000 craftspeople who are excellent at crafting and supplying the world's largest jewellery brand with our craftsmanship. You will be part of a team of Contract Manufacturing and report to the Director, Contract Manufacturing.

Benefits

• Join a team that is as diverse and inclusive as our jewellery
• Foster your growth and craft opportunities through our learning and development programmes
• Wide range of opportunities and benefits to ensure that our employees feel valued, supported, and cared for
• Transportation services available to drop you at the closest BTS station and other community areas

About Pandora

Pandora is the world's largest jewellery brand. Designed in Denmark and crafted in Thailand, Pandora jewellery provides endless opportunities for personalisation. The company's products are made from high-quality materials and sold in more than 100 countries through 6,785 points of sale. Pandora is committed to leadership in sustainability and is sourcing lab-grown stones and recycled silver and gold for all its jewellery. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and generated sales of DKK 31.7 billion (EUR 4.25 billion) in 2024.