Cluster Sales Admin Assistant-Leisure

About the Company

Marriott Hotels / JW Marriott is part of Marriott International’s luxury portfolio. JW Marriott emphasizes associate development, training and recognition, and delivering high-standard hospitality under the brand promise “Wonderful Hospitality. Always.” The company is an equal opportunity employer.

About the Role

Perform general office duties to support Sales & Marketing for the property, including preparing sales documents, assembling promotional materials, entering and verifying sales data in systems, and serving as a point of contact for clients and guests by phone and email.

Responsibilities

• Perform general office duties (filing, typing, faxing, copying) to support Sales & Marketing.
• Prepare sales-related documents throughout the sales process (proposals, contracts, banquet event orders).
• Gather materials and assemble information packages (brochures, promotional materials).
• Enter, retrieve, reconcile, and verify information in sales-related software (commissions, leads, third parties).
• Use sales techniques to maximize revenue while maintaining guest loyalty.
• Answer guest questions about property facilities and services (hours, rates, room types, packages, promotions, restaurants, special events).
• Serve as point of contact for clients; communicate by phone and email to respond to questions and requests; answer telephones with appropriate etiquette.
• Follow company policies and procedures; maintain professional appearance and confidentiality; comply with quality assurance standards.
• Develop and maintain positive working relationships with colleagues and support team objectives.
• Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance; perform other duties as requested by supervisors.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related work experience: At least 1 year of related work experience.
• Position type: Non-management; no supervisory experience required.
• License or Certification: None required.

Additional Information

• Location: 199 Sukhumvit Soi 22, Bangkok, Bangkok, Thailand, 10110.
• Schedule: Full Time, onsite.