Design Engineer (Product Manual)

About the Role

We are looking for a Design Engineer (Product Manual) to develop and manage product manuals and customer-facing documentation for air conditioning products. This role focuses on translating technical information into clear, user-friendly product materials to support product launches, after-sales service, and customer understanding.

Responsibilities

• Prepare and maintain product manuals and user documentation (installation, service, and product guides)
• Support development of customer-facing product literature for new products and updates
• Compile and organize technical data from engineering teams into clear and structured content
• Ensure documentation is accurate, consistent, and easy to understand for customers and service teams
• Design and format materials using Adobe Illustrator, InDesign, and Photoshop
• Manage documentation updates, version control, and website uploads
• Support Sales and Service teams with product information and documentation needs
• Coordinate with cross-functional teams to ensure timely delivery of manuals for product launch

Qualifications & Skills

• Bachelor’s degree in Engineering (Mechanical, Electrical, Industrial, or related field)
• 2–3 years of experience in HVAC or related field (documentation, service, or engineering support)
• Basic understanding of air conditioning (HVAC) systems
• Proficient in Microsoft Office (Excel, PowerPoint)
• Familiarity with Adobe tools (Illustrator, InDesign, Photoshop)
• Knowledge of AutoCAD / SolidWorks is a plus
• Strong attention to detail and ability to organize information clearly
• Good command of English

Additional Information

Carrier is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age or any other protected class.