Account Optimization Manager

About Us:

HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We bring together local and global brands in accommodation, transport, activities and payments through a network of 300,000 hotels and 60,000 high‑value clients across 140 source markets. Tech‑driven with a customer‑first philosophy, our commercial teams combine deep market knowledge with a global approach and a local touch. Our people—Team HBX Group—are the heart of the company, encouraged every day to move fast, dream big, and make the difference. We believe that our unique combination of tech + data + people sets us apart.

Job Summary:

Working as part of a high-performing, collaborative commercial team, you will continually enhance the competitiveness and availability for sale of the product across an assigned portfolio of hotels to optimize overall performance.

Responsibilities:

• Renegotiate contracting conditions with our hotel suppliers, to maximize availability, offers, best available rates & loading with the maximum level of system expertise the commercial conditions.
• Apply specific actions on the product and give the right priorities always driven by the data provided on the company dashboards.
• Obtain new offers and extra availability directly loaded in the system by the supplier.
• Partner internally with the Contracting Manager to achieve a high-quality collaboration, sharing information, strategies and by driving high levels of efficiency.
• Proactively manage contact with assigned hotel suppliers daily.

Qualifications:

• Excellent communication skills, in the local Language and English
• Excellent interpersonal skills and strong cultural versatility and empathy
• Passionate about customer satisfaction, with a personal commitment to organizational excellence
• High values and high standards of personal integrity

Benefits:

As well as an attractive benefits package you will be able to work:

• Within an innovative, engaging and multicultural environment.
• Have the opportunity to build strong and lasting business relationships and friendships from around the world.
• Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.