Quality Manager

Responsibilities

• Lead and implement Quality transformation to improve ways of working and people capability to bring Quality Assurance mindset
• Lead, develop and implement Quality Strategies and roadmap for Quality in Make and CSC group
• Oversee and assess Quality Performance in both QA Make and CSC, ensuring that key initiatives are implemented
• Benchmark with other OPCO on Quality Tools and practices to improve quality performance
• Advise and maintain food safety policy, food safety systems and standards, in line with corporate & BG strategy and international food safety developments and regulations
• Ensure QA-strategy in the site, resulting in processes compliant with HACCP, ISO Quality and Food Safety, GMP and Hygiene Requirements
• Proactively lead implementation of food safety and quality improvements, develop systems, capability building, to ensure robust implementation at shop floor
• Ensure implementation of Crisis Management procedure, assess and control risks in Quality and Food safety during crisis and emergency situations
• Develop the Site Performance & Compliance KPI dashboard together with BG Asia QA Lead and report attainment on a periodic basis
• Develop and implement yearly Quality awareness program to increase awareness and capabilities related to Quality
• Implement improvement programs that would lower failure costs in Make and CSC
• Drive closure and effectiveness of corrective actions through effective problem solving related to Quality Issues and complaints
• Implement World Class QC Laboratory standards, ensuring laboratory procedures, equipment and practices are complied with
• Manage Quality department budget and identify initiatives that would reduce laboratory costs, conversion costs and indirect costs

Requirements

• Preferably knowledgeable on dairy products and production processes
• Experience in working in multi-functional groups and matrix organization
• Experience and knowledge on Food Hygiene, GMP, HACCP, 5S, Continuous Improvement, Quality System, Project Management
• Ability to work in a matrix organization with both functional and hierarchical reporting lines
• Well-developed analytical and leadership skills
• Good communication and clear decision-making skills
• Change Management skills
• Adaptability to work throughout all organizational layers
• Fluency in English and the mother language of Site
• Direct report to Manufacturing Director